Privacy Policy

Effective Date: 16.1.2025

Last Updated: 16.1.2025


Introduction

This Privacy Policy explains how we collect, use, and share information about you when you visit our website, www.socialsprinter.com, and use our services. By using our website and services, you agree to the collection and use of information in accordance with this policy.


1. Information We Collect

We collect various types of information to provide and improve our services, including:

  • Personal Information: This may include your name, email address, phone number, and payment details when you sign up for our services or make a purchase.
  • Usage Data: We automatically collect information about how you access and interact with our website (e.g., your IP address, browser type, pages visited).
  • Cookies and Tracking Technologies: We use cookies, pixels, and other tracking technologies (such as Hotjar, Google Analytics, Facebook Pixel, and CookieYes) to monitor activity on our website and personalize your experience.


2. How We Use Your Information

We use the information we collect for several purposes, including:

  • To provide, maintain, and improve our services.
  • To communicate with you, including sending updates and promotional content (with your consent).
  • To process payments via our payment gateway, Stripe.
  • To track and analyze website traffic using Google Analytics, Facebook Pixel, Hotjar, and CookieYes to improve our services.
  • To offer customer support through Smartsupp chat and provide personalized interactions.


3. Payment Information

We use Stripe to process payments. Stripe is a secure payment platform that complies with the highest standards of payment security. The types of payments you can make through Stripe include:

  • Credit and Debit Card Payments
  • One-time payments
  • Recurring subscription payments (if applicable)

For more information on Stripe's privacy practices, you can visit their Privacy Policy.


4. Third-Party Services

We may share your information with third-party service providers to help us provide and improve our services. These include:

  • Google Analytics: We use Google Analytics to monitor and analyze website traffic. For more information, please refer to Google’s Privacy Policy.
  • Hotjar: We use Hotjar to analyze user behavior on our website. For more details, please visit Hotjar's Privacy Policy.
  • Smartsupp: We use Smartsupp chat for customer support. For more information, please review Smartsupp's Privacy Policy.
  • Facebook Pixel: We use Facebook Pixel to track user activity and improve our ads. For more information, please refer to Facebook’s Privacy Policy.
  • CookieYes: We use CookieYes Consent Management Platform to collect and manage cookie consent preferences. CookieYes may collect certain information related to your device and browsing behavior based on your consent. For more details, please refer to CookieYes' Privacy Policy.

These third-party tools help us collect non-personally identifiable information and improve our services and customer experience.


5. Cookies

We use cookies and similar tracking technologies to enhance your experience and analyze usage. Cookies are small text files stored on your device. You can control your cookie preferences through your browser settings, but please note that some features of the website may not function properly without cookies.


6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.


7. Data Security

We take the security of your personal information seriously and implement reasonable security measures to protect it. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.


8. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request corrections to any inaccurate information.
  • Request the deletion of your personal data, subject to certain exceptions.
  • Object to or restrict the processing of your personal data.

To exercise these rights, please contact us at info@socialsprinter.com.


9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically for any updates.


10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

  • Email: info@socialsprinter.com
  • Address: Mário Schäffer, Sokolovská 178/10, 04011 Košice-Západ, SLOVENSKÁ REPUBLIKA
  • Phone Number: +421 949 190 631


Third-Party Tools and Their Privacy Policies